Equifax

COMPLAINT METER

Value Meter

43,769 complaints

TOP COMPLAINT CATEGORY

Credit reporting Credit reporting

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Equifax is a financial institution that provides various financial products and services including bank accounts, consumer loans,credit cards, and mortgages. Since Oct 2012, Equifax has received 43,769 consumer complaints from customers expressing dissatisfaction with a Equifax product or service. Most complaints have been with Equifax's Credit reporting and Debt collection. Companies with similar consumer complaint levels include Bank of Experian, JPMorgan Chase, and TransUnion.

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Equifax Consumer Complaint Trends

Equifax Consumer Complaints by Product

Equifax has received consumer complaints for 9 products or services categories. Most of Equifax's consumer complaints have been with its Credit reporting products.

99.48 %

43,540 Complaints

Credit reporting
Credit reporting
0.14 %

62 Complaints

Debt collection
Debt collection
0.11 %

46 Complaints

Consumer Loan
Consumer Loan
0.10 %

45 Complaints

Credit card
Credit card
0.09 %

39 Complaints

Mortgage
Mortgage
0.05 %

20 Complaints

Student loan
Student loan
0.03 %

13 Complaints

Bank account or service
Bank account or service
0.01 %

3 Complaints

Other financial service
Other financial service
0.00 %

1 Complaints

Prepaid card
Prepaid card

Equifax Consumer Complaints by Product Types

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Equifax Consumer Complaints by Issue

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Equifax Responses to Consumer Complaints

Three percent of Equifax's responses have been untimely ,while 11% have been closed with monetary relief. Select a product category below to view how Equifax typically responds to consumer complaints.

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The information and data provided by Lender Complaints is for informational purposes only and should not be interpreted as providing all current or historical details or predictions of future events or conditions associated with credit companies. The user should not rely on this information for making a decision about applying for credit with any company whether or not that company is listed on this site. Furthermore, this report does not contain all of the information about credit companies. The information on this was collected at some prior date and therefore may not be representative of current or future complaints against a credit company.