Experian

COMPLAINT METER

Value Meter

41,289 complaints

TOP COMPLAINT CATEGORY

Credit reporting Credit reporting

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Experian is a financial institution that provides various financial products and services including bank accounts, consumer loans,credit cards, and mortgages. Since Oct 2012, Experian has received 41,289 consumer complaints from customers expressing dissatisfaction with a Experian product or service. Most complaints have been with Experian's Credit reporting and Debt collection. Companies with similar consumer complaint levels include Bank of JPMorgan Chase, TransUnion, and Citibank.

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Experian Consumer Complaint Trends

Experian Consumer Complaints by Product

Experian has received consumer complaints for 9 products or services categories. Most of Experian's consumer complaints have been with its Credit reporting products.

99.50 %

41,082 Complaints

Credit reporting
Credit reporting
0.13 %

54 Complaints

Debt collection
Debt collection
0.11 %

47 Complaints

Credit card
Credit card
0.08 %

35 Complaints

Mortgage
Mortgage
0.07 %

29 Complaints

Consumer Loan
Consumer Loan
0.05 %

19 Complaints

Bank account or service
Bank account or service
0.04 %

15 Complaints

Student loan
Student loan
0.01 %

6 Complaints

Other financial service
Other financial service
0.00 %

2 Complaints

Payday loan
Payday loan

Experian Consumer Complaints by Product Types

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Experian Consumer Complaints by Issue

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Experian Responses to Consumer Complaints

Three percent of Experian's responses have been untimely ,while 11% have been closed with monetary relief. Select a product category below to view how Experian typically responds to consumer complaints.

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The information and data provided by Lender Complaints is for informational purposes only and should not be interpreted as providing all current or historical details or predictions of future events or conditions associated with credit companies. The user should not rely on this information for making a decision about applying for credit with any company whether or not that company is listed on this site. Furthermore, this report does not contain all of the information about credit companies. The information on this was collected at some prior date and therefore may not be representative of current or future complaints against a credit company.