Wells Fargo

COMPLAINT METER

Value Meter

50,597 complaints

TOP COMPLAINT CATEGORY

Mortgage Mortgage

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Wells Fargo is a financial institution that provides various financial products and services including bank accounts, consumer loans,credit cards, and mortgages. Since Dec 2011, Wells Fargo has received 50,597 consumer complaints from customers expressing dissatisfaction with a Wells Fargo product or service. Most complaints have been with Wells Fargo's Mortgage and Bank account or service. Companies with similar consumer complaint levels include Bank of Equifax, Experian, and JPMorgan Chase.

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Wells Fargo Consumer Complaint Trends

Wells Fargo Consumer Complaints by Product

Wells Fargo has received consumer complaints for 11 products or services categories. Most of Wells Fargo's consumer complaints have been with its Mortgage products.

57.80 %

29,247 Complaints

Mortgage
Mortgage
24.60 %

12,447 Complaints

Bank account or service
Bank account or service
7.39 %

3,737 Complaints

Credit card
Credit card
4.53 %

2,294 Complaints

Consumer Loan
Consumer Loan
2.43 %

1,229 Complaints

Student loan
Student loan
2.39 %

1,208 Complaints

Debt collection
Debt collection
0.44 %

225 Complaints

Money transfers
Money transfers
0.21 %

106 Complaints

Credit reporting
Credit reporting
0.10 %

50 Complaints

Other financial service
Other financial service
0.06 %

32 Complaints

Prepaid card
Prepaid card
0.04 %

22 Complaints

Payday loan
Payday loan

Wells Fargo Consumer Complaints by Product Types

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Wells Fargo Consumer Complaints by Issue

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Wells Fargo Responses to Consumer Complaints

Three percent of Wells Fargo's responses have been untimely ,while 11% have been closed with monetary relief. Select a product category below to view how Wells Fargo typically responds to consumer complaints.

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